Bereavement Support Directory

CRUSE Bereavement Care – provides one to one counselling, bereavement support, therapeutic support groups and advice on practical matters.  Interactive website provided for young people and access to email support.
National Helpline Tele: 0844 477 9400
CRUSE – Birmingham
Tel: 0121 687 8010

Grandparents’ Association – Provides practical advice and support to grandparents affected by family deaths and estrangements.
Tel: 01279 428 040
Helpline: 0845 434 9585 (Monday-Friday 10.30am-3pm)

Way Foundation – Provides a support network for those widowed up to the age of 50.  Local contacts are available throughout the area, please contact the national office for details.
Tel: 0300 012 4929

Age UK – Age Concern and Help the Aged have joined forces to become Age UK.  They offer information, advice and support to older people
Tel: 0800 169 6565 (free national information line)
Age UK – Birmingham – 0121 437 0479

The Silverline – This is an organisation available for older people who are in need of support and can offer services such as:

  • Offer information, friendship and advice
  • Link callers to local groups and services
  • Offer regular befriending calls
  • Protect and support those who are suffering abuse and neglect

Tel: 0800 4 70 80 90

Bannersgate Counselling Centre – A generic counselling service.  There is a registration fee of £10 followed by donations for each session.
Tel: 0121 354 6544

British Association for Counselling and Psychotherapy – Provides information about local counselling organisations and individual counsellors who are accredited members.
Tel: 01455 883 300

SOBS (Survivors of Bereavement by Suicide) – Provides support for those bereaved by the suicide of a close relative or friend.  Contact helpline for Local support groups.
Helpline: 0844 561 6855 (9am-9pm, 7 days a week)

Birmingham Bereavement Advice
Tel: 0800 258 5950

The Cancer Support Centre – St Giles Hospice
We are also located in Sutton Coldfield as follows:
St Giles Hospice
Lindridge Road
Sutton Coldfield
West Midlands
B75 6JB
Tel: 0121 378 6290

Are you a Carer?

The following is a list of local and national agencies / support groups who will be able to help you.

CERS – Emergency Services for Carers
Tel: 0121  442  2960
(website not yet available)

Carers UK Birmingham
Tel: 0121  354  4080
Our Place Community Hub
Farthing Lane, Sutton Coldfield B72 1RN
Open 9am-5pm –Monday to Wednesday

Birmingham Carers Hub
Tel: 0121  448  7088
76-78 Boldmere Road, Sutton Coldfield B73 5JT
(Website not yet available)

Birmingham Carers Association
(Birmingham City Council)
Tel: 0121  454  5440
Tel: 07909  714  559
Tel:  07535  459  457

Walsall Carers Association
Tel: 01922  636  663

Carers UK (National helpline)
Tel: 0808  808 7 77
Open 10am-4pm-Monday to Friday

Carers Direct HELPLINE
Tel: 0300  123  1053
Open 9am-8pm Monday to Friday / 11am-4pm weekends.

Birmingham Mental Health Carers Support
Tel: 0121  380  4949
(run by the STONHAM Group)

MIND – (National helpline)
Tel: 020  8519  2122
Mental Health Carers Support

Updated August 2014

Bereavement Support Directory

Information and advice for bereaved children

Childhood Bereavement Network
Tel: 020 7843 6000

Child Bereavement UK – provides support to grieving families through online interactive self-help discussion and signposting to other organisations both locally and nationally.
Tel: 01484 568 900

Grief Encounter
Grief Encounter’s grieftalk helpline is open 9am-9pm, Monday to Friday. This free service offers support to those who need a confidential space to chat and be heard. You can get in touch with grief talk in several ways:
Tel: 0808 802 0111
Instant webchat – through the top right-hand corner of their website:
By email – [email protected]

Winston’s Wish – helps support bereaved children and young people offering practical support to families and anyone helping to support a child affected by death.  Excellent source for resources and information, the interactive website for children and young people is also very useful.
Tel: 0845 203 0405

Beyond the Horizon – Birmingham – Offer one to one support for children experiencing grief after death.  Activity days for children, young people and families
Tel: 0121 430 7529

Edward’s Trust – Birmingham – offers services support and counselling for children of school age who are bereaved of a parent, significant carer, sibling or friend and support and counselling for all affected by the death of a child.
Tel: 0121 454 1705

Bereavement Books for Children

Badger’s Parting Gifts – by Susan Varley. This is a very highly recommended book from the Childhood Bereavement Trust, telling a story about Mr Badger dying, but leaving memories for his friends.

Other books available for children:

  • Michael Rosen’s Sad Book – by Michael Rosen
  • Beginnings and Endings with Lifetimes in-between – by Bryan Mellonie –   Beautiful way to explain life and death to children
  • Waterbugs and Dragonflies:  by Doris Stickney -Explaining death to young children by Doris Stickney.
  • When Dinosaurs Die: by Laurene Krasny Brown – A guide to understanding death (Dino Life Guides for Families).
  • When Something Terrible Happens – by Marge Heegaard – children can learn to cope with grief (drawing out feelings)

Bereavement Support Directory

Information and advice for families following the death of a child

Lullaby Trust – Provides information and support for parents whose babies have died as a result of sudden infant death.  Helpline and befriending network.
National helpline: 0808 802 6868 (10am-5pm Monday to Friday; 6pm-10pm Saturday, Sunday & bank holidays).

CRY – Cardiac Risk in the Young – Help and support to families where there has been a sudden cardiac death of an apparently fit and healthy young person.
Tel: 01737 363 222

Miscarriage Association – Provides information, help and support for those suffering pregnancy loss.
Tel: 01924 200 799 (helpline Monday to Friday 9am-4pm)

Child Death Helpline – The Child Death Helpline provides a listening service that offers emotional support to all those affected by the death of a child.
Tel: 0800 282 296 (helpline open 7pm-10pm every evening; 10am-1pm Monday, Tuesday, Thursday, Friday; 10am-4pm Wednesday)

The Compassionate Friends – Local contacts are available throughout the area – please contact the national office to obtain details.  They offer support to bereaved parents and their families after the death of a child or children of any age.  They also offer support and advice to other relatives, friends and professionals who are helping the family.
Tel: 0845 123 2304

SANDS (Stillbirth and Neonatal Death Society) – Offer support to bereaved parents, whose baby is stillborn or dies during or soon after birth.  Contact the national office for details of local contacts.
Tel: 020 7436 5881 (9.30an-5.30pm, Monday to Friday)

Child Bereavement UK – Provides support to families through online interactive self-help discussion.  It is also a signposting service to other organisations both locally and nationally
Tel: 01494 568 900