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Potential Travel Disruption

On the 29th and 31st July, Sutton Park will be hosting the Commonwealth Games Triathlon event. Please take this into consideration when travelling to medical appointments on either of these days, as there will be road closures in place for the cycling part of the event and additional traffic in the area. If you have an appointment at either James Preston of Ashfurlong on Friday 29th July, we will try to contact you directly to ensure you leave additional travel time.

COVID and Masks

Masks are no longer required in healthcare settings by law, however, the risk to staff and patients is still tangible.

Therefore the practice is following the below rules regarding mask wearing.

Patients are advised that we strongly recommend that they wear a mask whilst in the waiting areas

Any clinician seeing a patient face to face will insist masks are worn during the consultation.

We still have a responsibility to our patients and to our staff. COVID is far from over and as ever we want to protect staff and patients as much as possible from suffering from COVID if it is preventable. Remember that wearing a mask is not just to keep you safe as the mask wearer. If you had COVID but were asymptomatic, social distancing, mask-wearing and good infection control procedure could prevent that infection being passed on to other staff or patients.

Ante Natal Self Referal

If you have a positive pregnancy test you can now make your own online self-referral for your maternity care, without needing to see a doctor or nurse at the practice.

Our practice is now registered and listed on the online referral portal, so all you need to do to refer for your maternity care is visit the secure link below and provide the information requested. You’ll need your NHS number and the name of the practice, with which you must be registered.

The information you provide will be used to process your referral by both the community maternity team assigned to our practice and the booking office of your chosen hospital within Birmingham and Solihull. A copy of your referral will also be shared with us, your GP Practice, for information.

Click on this link or type into your browser using your mobile phone or digital device (laptop/ computer):

It’s quick and easy and will just take a few minutes. This link can also be used to refer a pregnancy on behalf of someone else, providing you have her consent.

IMPORTANT: You need to search for the GP practice site by the POSTCODE in the drop-down list to complete your SPA portal referral. Your referral can only be processed based on the information you provide and can delay your care if incorrect information is provided.

You’ll be able to select from a number of hospitals to provide your antenatal care and for the birth of your baby; we have a number of birthing facilities:


Hospitals sites include: Review websites for further information
UHB – Good Hope Hospital
UHB – Birmingham Heartlands Hospital
Birmingham Women’s and Children’s Hospital


 If you would like to refer to any other hospital then please speak with your community midwife at your first ante-natal booking appointment or contact your GP.


Useful information: to support you throughout your pregnancy
Information guides on all you need to know about trying for a baby, pregnancy, labour and birth.

The Ask the Midwife – a  live zoom session hosted by consultant midwives, Health Visitors and clinical staff to answer questions on pregnancy, birth and caring for your baby.

Maternity Voices Partnership (MVP) a team of people who provide feedback about local maternity systems to a panel of maternity health professionals from service users on co-production to improve services.

Bump (Birmingham & Solihull United Maternity and Newborn Partnership). Uniting maternity services; in Birmingham and Solihull to improve your maternity experience. Together Bump partners offer you personalised care, with more choice about your care – for both you and your baby.


The community midwifery team assigned to your GP Practice will contact you by the time you are eight to nine weeks pregnant, however if you do not hear from the team, by then, please contact the midwife directly via the details listed below:

Community Midwife Office – GHH contact details:

0121 424 7698 between 09:30 – 15:30 Mon-Fri

One of the team members will contact you once your referral is processed. If you have any technical problems using the web address please email

4th Coronavirus Vaccine

All over 75 year old’s will shortly be invited for their 4th booster of the COVID vaccine. These appointments will be remaining at the Sutton Town Hall and we will be contacting patients once the appointments are available to book. We thank you for your patience.

In the meantime, please make sure your contact details are up to date so that we can get in touch.

For more information, please see the government website: A guide to the spring booster for those aged 75 years and older residents in care homes – GOV.UK (

Practice Update

Face coverings:

Although from 27th January 2022 this will no longer be a legal requirement, the practice would appreciate all patients to continue to wear face coverings when entering the building; this is to protect yourself, other patients and the practice clinical and administrative staff.

Patients arriving without a mask will be offered one before they enter.

Appointments at the practice:

While we continue to increase the number of face-to-face appointments, these are still only bookable following a telephone consultation with the GP first. Following your consultation with the GP, if it is felt that a further face-to-face appointment is necessary, they will arrange this with you during the call. Nurse appointments and blood tests continue to be booked normally.


These will continue to be requested online where possible and sent electronically to your nominated pharmacy. Collection of prescriptions from the practice will not be available. Prescription requests will not be accepted over the telephone.

We thank you for your patience during this time. The practice continues to ensure that we provide you with a safe service and we appreciate your continued cooperation.

Flu Vaccinations

The Manor Practice is providing flu vaccinations to eligible patients through Sutton Town Hall and at the Practice. If you have not been contacted about your flu vaccination and believe you are eligible, please contact the surgery.

Covid Booster Vaccine

In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.

As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – this is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can bet treated at home simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can advise on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – you can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
  • A&E / 999 – you should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

If you are now eligible for your COVID-19 booster please book for it as soon as you can, it is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your boosters, instead visit or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.

A Comprehensive Cyberbullying Guide for Parents

Digital technology is quickly becoming ubiquitous in our society. The vast majority of individuals now travel with at least one device on their person. This has its advantages, as people can gain access to real time information as well as communicate with social contacts and business associates. It is also useful for day to day activities such as travel times, geolocation and weather information.

Unfortunately, continual access to digital information comes with a series of disadvantages. And one of these is the rise of cyberbullying. 24/7 access to digital technology is not an advantage when the technology is being used to harass or discriminate against an individual. It can be a terrible situation where children are bullied around the clock, afraid to turn on their device for what they might find on it. The role of parents is to stay alert to the dangers of over exposure to these types of technology.

For more information on what cyberbullying is and how to prevent this, please visit the ‘A Comprehensive Cyberbullying Guide for Parents’ blog.